FAQ

How can I be confident I’m receiving the best possible price?

We operate with an intentionally lean cost structure so we can extend maximum value to our clients. To reinforce this commitment, we offer a Price Assurance Guarantee. If you obtain a recent written quote for the identical item from another supplier, share it with us—our team will match it and, whenever possible, deliver a more competitive offer.

Large-volume purchases, multi-room build-outs, and full-facility packages may qualify for preferential pricing.

When will my order ship, and what delivery options are available?

Our most in-demand treatment beds and shampoo units are part of our QuickShip program, typically departing the warehouse within 3–5 business days when in stock.

All other models generally ship within 7–12 business days, and any exceptions will be clearly noted on the product detail page.

We deliver and provide to door logistics service to meet your requirements.

Are DaimiBeauty products  protected by a warranty?

Yes. Every item we offer is sourced directly from manufacturers and supported by full, original factory warranties. You receive authentic, fully supported products—never grey-market imports or unofficial stock.

I’m unsure which model or configuration is appropriate for my clinic or spa. Can you assist?

Absolutely. Our product consultants work daily with medical practices, aesthetic centers, wellness clinics, and luxury spas .Share your treatment modality, room dimensions, workflow, and budget, and we will recommend the ideal equipment configuration or complete turnkey “Ready Room” solutions designed for performance, aesthetics, and compliance.

What if my order arrives damaged, or I need support in the future?

All shipments are fully insured. In the rare event of freight damage or delivery complications, our team will coordinate with the carrier to resolve the issue promptly.

For warranty or service matters, we assist you in navigating the manufacturer’s support process. As a business built on long-term client relationships, we are committed to ensuring your experience remains seamless—from initial purchase through installation and ongoing use.

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Email address : daimibeauty@163.com